Thank you for shopping with Rose & Redeemed. Each item is thoughtfully prepared especially for you, and we appreciate your patience while your order is being processed.
Processing Times
Most products are made to order. Please allow approximately 2–7 business days for production before your order ships. Processing times may be longer during holidays, product launches, or periods of high demand.
Shipping and Delivery
Shipping costs and available delivery options are calculated at checkout. Delivery time begins after production is complete and varies depending on the destination, shipping method, and carrier.
Please note that estimated delivery dates are not guaranteed. Weather, carrier delays, holidays, and other circumstances outside our control may affect delivery.
Tracking Your Order
Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 48 hours for tracking updates to appear.
Multiple Packages
Some products may be created and shipped by different fulfillment facilities. If your order contains multiple items, they may arrive in separate packages at no additional shipping charge beyond what was calculated at checkout.
Incorrect or Incomplete Addresses
Please review your shipping address carefully before placing your order. Rose & Redeemed is not responsible for delays or packages delivered incorrectly because of an incomplete or inaccurate address provided at checkout.
Lost, Delayed, or Damaged Packages
If your tracking information shows no movement for an extended period, or your order arrives damaged, please contact us through our Contact page as soon as possible. Include your order number and photographs of any damaged item or packaging so we can assist you.
Questions
If you have any questions about your order or shipping, please contact us through our Contact page. We will be happy to help.
