Returns & Exchanges

Because our products are made to order, we do not accept returns or exchanges for incorrect sizing, changes of mind, or accidental purchases. Please review product descriptions and size guides carefully before ordering.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.

Include the following:

• Your order number
• A description of the problem
• Clear photographs showing the item and the issue

If your claim is approved, we will provide a replacement or refund at no additional cost. Damaged or defective items generally do not need to be returned unless we specifically request it.

Sizing and Buyer’s Remorse

We cannot accept returns or exchanges when:

• The wrong size or color was ordered
• The customer changes their mind
• The item is no longer wanted
• An incorrect shipping address was provided
• The product was used, worn, washed, or altered

Please consult the available size guide before completing your purchase.

Order Changes and Cancellations

Because orders may enter production shortly after purchase, changes and cancellations are not guaranteed. Contact us as soon as possible if you need assistance. Once production begins, the order cannot be changed or canceled.

Refunds

Approved refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider. Original shipping charges are nonrefundable unless the order arrived damaged, defective, or incorrect.

Lost Packages

If tracking indicates that your package was delivered but you cannot locate it, please check with household members, neighbors, and the carrier first. Contact us if you still need assistance.